安徽快3

高校基建管理信息系統用戶需求分析研究

■ 任瑩

(清華大學, 北京100084)

安徽快3[ZHAIYAO] XUQIUFENXISHIGUANLIXINXIXITONGKAIFAGUOCHENGZHONGZUIZHONGYAODEYIGEHUANJIE。GUANLIXINXIXITONGKAIFADECHENGGONGYUFOUZAIHENDACHENGDUSHANGQUJUEYUXUQIUFENXIDEZHILIANG。YIQINGHUADAXUEJIJIANGUANLIXINXIXITONGKAIFAGUOCHENGWEILI,DUIYONGHUXUQIUFENXIDEBUZOU、KAIFASILUYIJIFENXIFANGFAJINXINGSHENRUYANJIU,YIJIANLIMANZUYONGHUXUQIUDEGUANLIXINXIXITONG。

安徽快3[GUANJIANCI] GAOXIAO;JIJIANGUANLI;YONGHUXUQIUFENXI;GUANLIXINXIXITONG

[ZHONGTUFENLEIHAO] F407.9 [WENXIANBIAOSHIMA] B [WENZHANGBIANHAO] 1002-851X(2012)05-0082-04

 

1 前言

XINXIHUAGUANLIYICHENGWEITIGAOGAOXIAOJIJIANGUANLISHUIPINGDEZHONGYAOSHOUDUAN。DANMUQIANJUEDADUOSHUGAOXIAODEJIJIANGUANLIXINXIXITONGRENGCHUYUTANSUOJIEDUAN,KAIFACHENGGONGLVJIAODI,YOUYUKAIFAGUOCHENGZHONGXUQIUFENXISHIZUIZHONGYAOQIEZUIKUNNANDEYIGEHUANJIE,BENWENYIQINGHUADAXUEJIJIANGUANLIXINXIXITONGKAIFAWEILI,CONGCHUQIXITONGKAIFAFANGSHIDEXUANZEJIKAIFAZUZHIMOSHIDEJIANLIRUSHOU,ZHUZHONGMIAOSHUYONGHUXUQIUFENXIDEBUZOUHEHEXINHUANJIE,DUIQIZHONGDEYONGHUXUQIUFENXIHUANJIEJINXINGSHENRUYANJIU,BINGTONGGUOJIJIANGUANLIXINXIXITONGDESHIJIYINGYONGDUISUOHUODEDEXUQIUFENXICHENGGUOJIAYIYANZHENG。QIWANGNENGWEIGUONEIQITAGAOXIAOTIGONGCANKAO。

 

2 開發方式的選擇及開發組織模式的建立

安徽快3ZAIGUANLIXINXIXITONGDEKAIFACHUQI,SHOUXIANYINGQUEDINGKAIFAFANGSHIJIZUZHIMOSHI,TAMENJISHIXITONGKAIFACHUQIDEZHONGYAORENWUYESHIXITONGXUQIUFENXIDEJICHU。

2.1 清華大學基建管理信息系統開發方式的選擇

MUQIANZHUYAODEKAIFAFANGSHIFENBIEWEIZIXINGKAIFA、WEITUOKAIFA、LIANHEKAIFA、GOUMAIXIANCHENGRUANJIAN[1]。ZHESIZHONGKAIFAFANGSHIGEYOUQIYOUDIANHEBUZU,JIJIANGUANLIXINXIXITONGDEKAIFAFANGSHIDEXUANZE,YINGGENJUJIJIANGUANLIBUMENDEZISHENTEDIANHEYAOQIUERDING,ZHUYAOKAOLVDEYINSUBAOKUO:KAIFASHIJIAN、KAIFAFEIYONG、XITONGWEIHU、YONGHUDUIKAIFAXITONGDEJISHUYAOQIU、YONGHUDEXITONGFENXIHESHEJINENGLI、SHIFOUJUYOUSHUIPINGJIAOGAODERUANJIANBIANCHENGRENYUAN、YONGHUKEJIESHOUDEKAIFAFENGXIANDENG[2]。

QINGHUADAXUEJIJIANGUANLIBUMENTONGGUODUIZISHENTIAOJIANJISHIJIQINGKUANGJINXINGFENXIFAXIAN,BENDANWEIRENYUANXITONGKAIFAZHUANYEJISHULILIANGJIAORUO,BUSHIHEZIXINGKAIFA。YOUYUZHENGFENGQINGHUADAXUEBAINIANXIAOQINGZHUNBEIJIEDUAN,DAPIJIANSHEXIANGMUJIJIANGLUXUQIDONG,XIWANGBAINIANXIAOQINGGONGCHENGZAIJIANSHEGUOCHENGZHONGNENGGOUSHIXIANXINXIHUAGUANLI,YINCIXITONGKAIFASHIJIANJINPO,JIAZHIKAIFAFEIYONGXIANGDUIYOUXIAN,ZHINENGXUANZEGOUMAIXIANCHENGRUANJIAN,DANXIANCHENGRUANJIANSUIRANNENGGOUMANZUJIESHENGSHIJIANHEFEIYONGDEYAOQIU,DANQUECUNZAIZHUANYONGXINGCHADENGWENTI。JINGZONGHEKAOLIANGHOU,XUEXIAOJIJIANGUANLIBUMENZUIZHONGJUEDING,ZAIGOUMAIXIANCHENGRUANJIANDEJICHUSHANGYILIANHEKAIFADEMOSHIJIANLIJIJIANGUANLIXINXIXITONG。

2.2 清華大學基建管理信息系統開發的組織模式

安徽快3JUEDINGRUANJIANKAIFACHENGBAIDEGUANJIANXINGYINSUFENBIEWEIYONGHUZAIRUANJIANKAIFAGUOCHENGZHONGDECANYUCHENGDU、RUANJIANSHIYONGDANWEI“YIBASHOU”DUIRUANJIANKAIFASHIYIDEZHONGSHIYUZHICHICHENGDU,YIJIYONGHUDUIZISHENXUQIUDESHUOMINGSHIFOUQINGXIZHUNQUE[3]。ERZAISHIJIKAIFAGUOCHENGZHONG,ZUICHANGJIANDEYINGXIANGYINSUZESHIRUANJIANGONGSIKAIFARENYUANYUYONGHUGOUTONGFANGMIANDEWENTI。ZHENDUIZHEXIEGUANJIANYINSU,WEITIGAOGUANLIXINXIXITONGKAIFADECHENGGONGLV,QUEDINGLEQINGHUADAXUEJIJIANGUANLIXINXIXITONGKAIFADEZUZHIMOSHI。

 

 

3 系統目標分析

ZAIQUEDINGXITONGKAIFAFANGSHIJIKAIFAZUZHIMOSHIDEJICHUSHANG,YONGHUXUQIUFENXISHOUXIANYINGTONGGUODUIXITONGYONGHUDEZUZHIJIGOU、ZHINENGYUJIYEWUJINXINGFENXI,DECHUXITONGKAIFAMUBIAO。

3.1 組織機構分析

安徽快3LIQINGZUZHIJIGOU,JIUYIWEIZHUZHUAZHULEZUZHIDEZHUMO,SHUNZHUZHEYIMOLUOYANSHEN,KEYIGENGHAODILEJIEZUZHIZHONGCUNZAIDEGEZHONGWENTI。

QINGHUADAXUEJIJIANGUANLIZUZHIJIGOUYICHUWUHUIWEIZUIGAOLINGDAOJIGOU,FUZEDUIJIBENJIANSHEGONGCHENGXIANGMUSHISHIDEGUANLI、ZHIDAO、JUECE。JIJIANGUANLIBUMENGENJUGONGCHENGXIANGMUDETEDIAN,TUIXINGRUOJUZHENSHIXIANGMUGUANLIMOSHI,JICHENGLIXIANGMUGUANLIBU,XINGSHIGONGCHENGSHISHIGUOCHENGZHONGJUTIDEZUZHIHEGUANLIZHINENG,CHULIDEQITAGEKESHIZHUYAOSHEZHIWEIZONGHEBAN、GUIHUASHI、GONGCHENGQIANQIKE、HETONGGUANLIKE、ZAOJIAGUANLIKE、CAILIAOKE、ZONGGONGBAN、GONGCHENGJIANSHEKE,ANQIZHINENGFENGONG,YUXIANGMUGUANLIBUXIEDIAOZUOHAOGONGCHENGXIANGMUSHISHIJIEDUANXIANGGUANDEYEWUGONGZUO。

3.2 職能域分析

安徽快3ZUZHIZHINENGSHIWEISHIXIANZUZHIDEGUANLIMUBIAO,BEIFUYUDEZHIZEHEGONGNENG。YIGEZHINENGYUMIAOSHUZUZHIMOUYIFANGMIANDEZHINENG。TONGGUOZHINENGYUDEHUAFEN,KEYIYOUXIAODIJIANGBUTONGZHINENGJINXINGYOUHUAZUHE。QINGHUADAXUEJIJIANGUANLIBUMENDEGONGZUOFENWEILIUGEZHINENGYU,FENBIESHI:TOUZIKONGZHIYUZAOJIAGUANLI、HETONGGUANLI、ZHAOTOUBIAOGUANLI、CAILIAOYUSHEBEIGUANLI、XIANGMUJINDUGUANLI、XINXICHUANDIYUWENDANGGUANLI。QUEDINGZHINENGYUHOU,KETONGGUODUIZHINENGYUZHONGSUOHANYEWUJIQILIUCHENGJINYIBUYANJIU,GENGJIAXIANGXIDILEJIEZUZHIZHONGCUNZAIDEWENTI。

3.3 業務分析

YEWUFENXIZHUYAOFENWEISANGEBUZOU:QUEDINGZHUYAOYEWU、YEWUYUJIGOUFENXI、YEWULIUCHENGFENXI。

3.3.1 ZHUYAOYEWUQUEDING

安徽快3QINGHUADAXUEJIJIANGUANLIBUMENDEZUOFASHI:YILIUGEZHINENGYUWEIJICHU,FENBIEDUIMEIGEZHINENGYUZHONGSUOBAOHANDEYEWUJINXINGSHENRUFENXI,HUIZONGCHENGYEWUMINGXIBIAO,JIANBIAO1。

3.3.2 YEWUYUJIGOUFENXI

安徽快3YEWUYIBANFENSHUYUYIGEBUMENHUODUOGEBUMEN,YINCIXUYAOFENXIGEYEWUSUOSHEJIBUMEN,YIBIANFENXIYEWUDEGONGNENGHEYEWULIUCHENG。ZHUYAOYEWUYUXIANGMUBUHEGEKESHIZHIJIANDEGUANXI,JIANBIAO2。

 

 

安徽快33.3.3 ZHUYAOYEWULIUCHENGFENXI

安徽快3YEWULIUCHENGDEFENXISHIYEWUFENXIDEZHONGYAONEIRONGZHIYI,ZAIDANGDAIGUANLIXINXIXITONGDEKAIFAGUOCHENGZHONG,DUIZUZHIYUANYOUYEWULIUCHENGDEFENXISHIXUQIUFENXIDEZHONGYAOJICHU。BENWENYIHETONGFUKUANYEWULIUCHENGWEILI,DUIQINGHUADAXUEJIJIANGUANLIBUMENSUOSHEJIDEYEWULIUCHENGJINXINGMIAOSHUJIFENXI。

 

 

3.4 系統目標的確定

安徽快3QINGHUADAXUEJIJIANGUANLIXINXIXITONGKAIFAYIXIANGMUGUANLIWEIHEXIN,YIZHANGWOXIANGMUZHUYAOHUANJIEJINDU、KONGZHIXIANGMUCHENGBEN、TIGAOGONGZUOXIAOLVHEGUANLIXIAOGUOWEIZONGMUBIAO,DUICONGXIANGMUQIANQIBAOPI、ZHAOTOUBIAOGUANLI、HETONGJIZHIXINGGUANLI、CAILIAOSHEBEIGUANLI,DAOSHIGONGYUYANSHOUGUANLI、GONGCHENGJUESUANDEZHENGGEGUOCHENGJINXINGQUANMIANDEZHANGWOYUKONGZHI。ZAIZHEYIGUOCHENGZHONG,XUJIANGWENDANG、SHUJUDECHANSHENGYUGUANLIRONGHUIQIZHONG。

TONGGUOGUANLIXINXIXITONGDEYINGYONGSHIXIANJIJIANXIANGMUDEGAOXIAOGUANLI,SHIXIANGGUANRENYUANYEWUCHULIQINGXI、XINXIGONGXIANG、GOUTONGBIANJIE、SHUJUJINGQUE、KONGZHIYANJIN,JUECEYOUJU,ZUIZHONGDADAOJIANSHEGUANLIDEKEXUEHUA、XIANDAIHUA、GUIFANHUA。

 

4 詳細用戶需求分析與用戶需求分析報告

安徽快3ZAIMINGQUEXITONGKAIFAMUBIAODEJICHUSHANGQUEDINGXITONGDEXUQIUJIEGOU,BINGDUIXUQIUJIEGOUZHONGDEGEGEXUQIUDANYUANJINXINGXIANGXIDEYONGHUXUQIUFENXI,ZUIZHONGXINGCHENGYONGHUXUQIUFENXIBAOGAO。

4.1 需求結構分析

安徽快3GUANLIXINXIXITONGDEXUQIUJIEGOUFENXISHIGENJUGUANLIXINXIXITONGDEMUBIAO、ZHINENGYUJIXUQIUDEXIANGGUANXING,CONGZONGTISHANGBAGUANLIXINXIXITONGXUQIUHUAFENWEIDUOGEBUFEN,MEIGEBUFENCHENGWEIYIGEXUQIUDANYUAN,YOUZHEXIEXUQIUDANYUANGOUCHENGGUANLIXINXIXITONGDEXUQIUKUANGJIA。

QINGHUADAXUEJIJIANGUANLIDELIUGEZHINENGYUFENBIEDUIYINGLEXUQIUJIEGOUZHONGDELIUGEXUQIUDANYUAN。

 

 

4.2 詳細用戶需求分析過程

安徽快3XIANGXIYONGHUXUQIUFENXIZHUYAOFENWEIYIXIASANGEBUZOU:

安徽快34.2.1 XITONGXUQIUHUOQU

安徽快3DUIGUANLIXINXIXITONGXUQIUJIEGOUHUAFENDELIUGEXUQIUDANYUANZHUYIJINXINGXUQIUHUOQU,ERHUOQUGUOCHENGZHONGZUIZHONGYAODEYIXIANGJISHUZESHIXINXICAIJI。XINXIXITONGSUOYAOCAIJIDEXINXICONGNEIRONGSHANGDAZHIKEFENWEISILEI:YOUGUANZUZHIDEXINXI、YOUGUANZUZHICHENGYUANFANGMIANDEXINXI、YOUGUANGONGZUOFANGMIANDEXINXI、YOUGUANGONGZUOHUANJINGFANGMIANDEXINXI。QINGHUADAXUEJIJIANGUANLIBUMENXITONGJIANSHEXIAOZUANZHAOSHANGSHUFENLEI,TONGGUOCHAYUEGONGZUOWENDANGJIGONGZUOLIUCHENG、KAIZHANXIAOFANWEIFANGTAN、ZHAOKAIXIAOZUHUIYI、CHUBUXINGCHENGXUQIUWENDANG,YURUANJIANGONGSIGOUTONG,JIANLIYUANXINGXITONGDENGBUZOU,WANCHENGXUQIUHUOQURENWU。

安徽快34.2.2 XUQIUFENLEIFENXI

安徽快3XITONGJIANSHEXIAOZUTONGGUODUOZHONGFANGSHIHUODELEDALIANGDEXUQIU,ERZHEXIEXUQIUBIXUJINGGUOFENXIZHENGLICAINENGYINGYONGYUXITONGKAIFA。ZAIZHENGLIGUOCHENGZHONGFAXIANCUNZAIYIXIAWENTI:DIYI,BUTONGKESHI、XIANGMUBUDEXUQIUZHONGFU,HENDUOBUTONGBUMENTICHUDEXUQIUJUYOUXIANGDANGCHENGDUDEXIANGSIXING;DIER,GEXUQIUZHIJIANQUEFALIANXUXING,YOUYUZAIXUQIUDIAOYANGUOCHENGZHONGBEIDIAOCHAZHEDADUOWUFACONGQUANJUKAOLVWENTI,ZHISHIZHANZAIZIJIDELICHANGHUOZIJIKESHIDEJIAODUTICHUXUQIU,WUFACONGZHEXIEXUQIUZHONGTIXIANCHUKESHIJIANDEYEWULIUCHENGGUANLIANXINGYULIANXUXING;DISAN,XUQIUMIAOSHUXIANGDUIMOHU,BUGOUQINGXI。

WEIJIEJUESHANGSHUWENTI,XITONGJIANSHEXIAOZUTONGGUOFENLEIDEFANGSHIDUIYIHUOQUXUQIUJINXINGZHENGLI。HELIDEFENLEIMOSHIKEYIJIANGZHONGFUDETONGLEIXUQIUJINXINGHEBING,KEYITIXIANCHUBUTONGBUMENZHIJIANXUQIUDEGUANLIANXINGJIBUTONGJIEDUANXUQIUDELIANXUXING。CIWAI,DUIYUBIAOSHUMOHU、PIANMIANDEXUQIUYEKEYITONGGUOFENLEIDEFANGSHIDUIQIJINXINGJINYIBUMINGQUE。GENJUXUQIUDELEIXINGBUTONGJIANGQIHUAFENWEISHURULEIXUQIU、CHAXUNLEIXUQIU、GUANLIANLEIXUQIUHEXITONGZIDONGJISUANLEIXUQIUSIDALEI。

安徽快3SHURULEIXUQIUZHUYAOSHIZHIXULURUXITONGDENEIRONG,LIRUXIANGMUJINDUJIHUAJISHIJIJINDUQINGKUANGDELURU、XIANGMUZHAOTOUBIAODEGUOCHENGJIJIEGUOWENJIANDELURU、XIANGMUMUBIAOCHENGBENJISHISHICHENGBEN、XIANGMUHETONGDENEIRONGJIHETONGFUKUANDEJILUDENG。SHURULEIXUQIUBUJINSHISUOYOUXUQIUZHONGSHULIANGZUIDUODEYIXIANG,ERQIESHIQITAGELEIXUQIUSHIXIANDEJICHU,QIZHONGYAOXINGBUYANERYU。CILEIXUQIUDESHIXIANCHENGDUJIANGZHIJIEYINGXIANGDAOQITAXUQIUDESHIXIAN,ZUOHAOSHURULEIXUQIUDEZHENGLIYUHUIZONGGONGZUOJIANGWEIXITONGGONGNENGDESHIXIANDAXIAYIGEJIANSHIJICHU。

CHAXUNLEIXUQIUZHUYAOSHI,YONGHUXIWANGTONGGUOGUANLIXINXIXITONGDECHAXUNGONGNENGLAISHIXIANSUOYOUXIANGMUGUOCHENGYUJIEGUOZILIAODESHISHICHAXUNJIXIANGMUZHIJIANXINXIBIJIAODEXUQIU。CHAXUNLEIXUQIUGENJUYONGHUXUQIUDEBUTONGKEFENWEIZHONGSHIGUOCHENGHEZHONGSHIJIEGUOLIANGLEI。LIRU,XIANGMUJINDUCHAXUNSHIYONGHUXIWANGTONGGUOXITONG,KEYIZUBUCHUHUSHISHICHAXUNXIANGMUDEJINZHANQINGKUANG。YINCI,XITONGBUJINJINXIANSHIWEIWANCHENGHUOWANCHENGZHUANGTAI,HUANYINGGAINENGGOUXIANSHIWANCHENGDECHENGDU,YIBIANCHAXUNZHEKEYISHIXIANBAWOWANCHENGJINDU,ZHENZHENGZUODAOCHAXUNDESHISHIXING,ZHELEIXUQIUJISHUYUZHONGSHIGUOCHENGDECHAXUNXUQIU。ZHONGSHIJIEGUOLEICHAXUNXUQIUTONGCHANGDUIYUGUOCHENGBINGBUXUYAOSHISHIGENZONG,GENGDADEYAOQIUSHIXIWANGNENGGOUTONGGUOXITONGZIDONGSHENGCHENGGEZHONGBIAOGE,BIANYUFENXIBIDUI,BAWOXIANGMUDEQUANJU,RUCHENGBENDUIBIBIAO、ZHAOBIAOXINXIBIAO、CAILIAOXINXIKUDECHAXUNDENG。TONGGUODUICHAXUNLEIXUQIUDEZHENGLIBINGANQIBUTONGYAOQIUFENLEI,YOULIYUXITONGKAIFAGUOCHENGZHONGDUISHANGSHUXUQIUGENGHAODESHIXIAN。

YOUYURENHEYIGEBUMENDEZHINENGDOUBINGFEIDULICUNZAI,ERSHITONGGUOGEZHONGYEWULIUCHENGJINMIDILIANXIZAIYIQI。YINCI,GEGEBUMENSUOTICHUDEXUQIUSHIXIANGHUGUANLIAN、XIANGHUZHIYUEDE,ZHEYANGDEXUQIUKEJIANGQICHENGWEIGUANLIANLEIXUQIU。ZAIGUINAYUZHENGLICILEIXUQIUSHI,KEYIJIANGDULIDEXUQIUGENJUYEWULIUCHENGJINXINGGUANLIAN。YUCITONGSHI,HUANKEYIJIANGBUTONGYONGHUTICHUDEZHONGFUXINGXUQIUJIAYIPAICHU,SHIXUQIUGENGJIAJIANJIE、QINGXI。

JISUANLEIXUQIUSHIZHIYONGHUXIWANGTONGGUOXITONGZIDONGDUIXIANGMUSHUJUJINXINGZHENGHE、JISUAN、CHULIDEZHEYILEIXUQIU。YINJIEZHUXITONGZIDONGJISUANSHENGCHENGSHUJUJIANSHAOLEDUISHUJURENGONGJISUANDEGUOCHENG,CONGERJINYIBUTIGAOLESHUJUDEZHUNQUEXING。DUIYUCILEIXUQIU,ZHUYAOSHIXUJIANGYONGHUTICHUDEJISUANLEIXUQIUZHUANHUACHENGGELEIJISUANGONGSHI,YIBIANZAIXITONGKAIFAGUOCHENGJIANGQIQIANRUXITONGBINGXINGCHENGXIANJINDEXIANGMUGUANLISHUXUEMOXING,DUIJIJIANXIANGMUDEDUOFANGMIANSHUJUJINXINGCHULIHUIZONGFENXI,WEIJUECECENGTIGONGGENGYOULIDEJUECEYIJU。

4.2.3 YONGHUQUANXIANFENXI

MEIGEXITONGDOUBUKEBIMIANDEHUISHEJIDAOQUANXIANHUAFENDEWENTI,XITONGDESHIYONGZHEYUEDUO,SHIYONGZHEDEZHIZEHUOFENGONGYUEFUZA,QUANXIANHUAFENYEJIUYUEFUZA。WEILEJIAQIANGQINGHUADAXUEJIJIANGUANLIXINXIXITONGDEANQUANGUANLI,BAOZHANGXITONGZHENGCHANG、ANQUANSHIYONGJIGEZHONGXINXISHUJUDEBAOMIXING,XITONGYINGDUISUOYOUSHIYONGZHEJINXINGQUANXIANHUAFEN。MINGQUEGESHIYONGZHEDEQUANXIANSHIYONGHUXUQIUFENXIJIEDUANSHIFENBIYAOQIEZHONGYAODEYIGEHUANJIE。

安徽快3XITONGJIANSHEXIAOZUANZHAOSHANGSHUFENXIDEYEWUCENGJI,JIANGMEIGEYEWUCENGJIXIFENWEIYIGEHUOJIGEZIXIANG,ZAIGENJUGEKESHIJIXIANGMUBUDEJIAOSE、GANGWEIZHIZE,WEIQIFENPEIXITONGGONGNENGJIXIANGGUANSHUJUDEQUANXIAN,BINGTONGGUO《QINGHUADAXUEJIJIANGUANLIBUMENGUANLIXINXIXITONGQUANXIANHUAFENYILANBIAO》JIANMING、ZHIGUANDIBIAOXIANCHULAI。SUIZHUGUANLIXINXIXITONGJIANSHEDEZHUBUSHENRU,QUANXIANHUAFENDEGONGZUOJIANGYOUKESHIHUOXIANGMUBUXIHUADAOKESHIZHONGDEMEIGERENHUOMOUGEXIANGMUBU。KEYIGENJUGESHIYONGRENYUANDEJIAOSE、GANGWEIZHIZEHESUOSHUXIANGMU,WEIQIFENPEIXITONGGONGNENGDEQUANXIANHEXIANGGUANDESHUJUQUANXIAN。YEWUCENGJISHANGDEHUAFENYEJIANGJIXUFENJIE,SHENZHIKEYIXIHUADAOMOUYIGEHETONGDELURUHUOZHEMOUYIGEZILIAOBIANXIE、CHAXUNDEQUANXIAN。

4.3 詳細用戶需求分析成果

HUOQUDEXUQIUJINGGUOFENLEIHOU,YAOSHIQINENGGOUZHIJIESHIYONGYUXITONGKAIFAHUANXUDUIQIJINYIBUFENXIZHENGLI。SHOUXIAN,JIANGGELEIXUQIUGENJUXUQIUJIEGOUZHONGQISUOSHUDEXUQIUDANYUANJINXINGGUINA;QICI,GENJUZHENGTIYEWULIUCHENGJIYEWUDEGUANLIANXING,CONGQUANJUJIAODUDUIGEXUQIUDANYUANNEIDEXUQIUJINXINGCHUAN、BINGLIANZHENGLI。DUISHANGSHUXUQIUANXUQIUDANYUANJINXINGXIANGXIGONGNENGMIAOSHUJIKEDEDAOYONGHUXUQIUFENXIJIEGUO。LIRU,DUIYUHETONGGUANLIXUQIUDANYUANZHONGDEHETONGFUKUANDEXIANGXIXUQIUMIAOSHU,WEIHETONGGUANLIKEFUKUANSHENHERENYUANGENJUFUKUANSHENQINGDANJIXITONGZHONGDEXIANGMUJINDUANZHAODUIYINGXIANGMUJIFUKUANYOUWUHETONGSHURUXIANGGUANXINXI,RUOYOUHETONG,SHURUHETONGBIANHAODENGNEIRONG。ZAISHURUGUOCHENGZHONGXITONGZIDONGTISHIHETONGLEIJIFUKUANJINE、FUKUANBILI、WEIFUKUANJINE、XIANGMULEIJITOUZIJINE。LINGWAI,ZAIHETONGZHIXINGGUOCHENGZHONG,NENGTONGGUOJIGEJIEDUAN(YANHUO、YANSHOU、SHENHE、SHENJIDENG)DEJINZHANQINGKUANGKONGZHIHETONGFUKUANJINDU,FUKUANCAOZUOXUXIANYOUZAOJIAGUANLIKEDUIXIANGMUBULURUDEGONGCHENGQIASHANG、SHIGONGDANWEIBAOSONGDEJIESUANSHUJU、CHUBUSHENHESHUJUJIJIESUANSHENJIJIEGUOLURUXITONG,DANGXITONGZHONGXIANSHIZAOJIAGUANLIKEYIFUHEWANBIHOU,HETONGGUANLIKEFANGKEJINXINGHETONGFUKUANCAOZUO。CAOZUOWANCHENGHOUYOUCAIWURENYUANDUIFUKUANQINGKUANGJINXINGFUHE,FUHEHOUBUDEXIUGAI,XUXIUGAIYOUFUHERENQUXIAOFUHE。RUOLURUSHIHETONGFENLEIJINECHAOGUOJINGCHUWUHUIPIZHUNDEXIANGMUJIHUASHUFENLEIJINE,XITONGBUNENGTONGGUO,CHUFEIXIANGMUBUTONGGUOBAOGAOXINGSHITONGGUOCHUWUHUIPIZHUN,FANGNENGYOUXITONGGUANLIYUANFANGXING。XITONGZUIZHONGKEGENJUHETONGSUOYOUSHURUXINXIZIDONGSHENGCHENGBUTONGJIAODU、CENGCIDEHETONGBAOBIAO,DONGTAIFANYINGHETONGZHIXINGQINGKUANG。

4.4 用戶需求分析報告

YONGHUXUQIUFENXIBAOGAOSHIXUQIUFENXIJIEDUANDEZONGJIEXINGWENDANGZHIYI,MIANXIANGDUIXIANGZHUYAOSHIXITONGDEYONGHU。YONGHUXUQIUFENXIBAOGAOYIBANBAOKUOXITONGGAISHU、YONGHUXUQIU、SHUJUDIAOCHAJIFENXI、YUNXINGHUANJINGDEGUIDINGDENGNEIRONG。RUANJIANGONGSITONGGUODUIXITONGYONGHUXUQIUFENXIGUOCHENGDESUOYOUCHENGGUOWENDANGDEGUINAYUZONGJIE,ZUIZHONGBIANXIEWANCHENGLEQINGHUADAXUEJIJIANGUANLIXINXIXITONGYONGHUXUQIUFENXIBAOGAO。

 

5 用戶需求分析的實現與驗證

GENJUYONGHUXUQIUFENXIBAOGAO,ZUIZHONGYOURUANJIANGONGSICHUBUJIANLILEQINGHUADAXUEJIJIANGUANLIXINXIXITONG,TONGGUOXITONGDESHIYUNXINGDUIYONGHUXUQIUFENXICHENGGUODESHIXIANCHENGDUJINXINGYANZHENG。TONGGUOYANZHENGBIAOMING,GAIXITONGYIJIBENMANZULEYONGHUXUQIUFENXIGUOCHENGZHONGSUOHUOQUDEJUEDABUFENXUQIU,JINYOUGEBIEXUQIUZAIXITONGZHONGWEINENGSHIXIANHUOWEINENGWANQUANSHIXIAN。

TONGGUOYANZHENG,DUIXITONGWEISHIXIANHUOWEINENGWANQUANSHIXIANDEXUQIU,JIANGTONGGUODUIXITONGDEJIXUGAIJINZHUBUSHIXIAN。JUTIFANGFAWEI,JIANGSHANGSHUXUQIUGENJUXUQIUDEPOQIECHENGDUHUAFENWEISANGEYOUXIANDENGJI,FENBIEXUANZEBUTONGDEFANGSHIJIAYIGAIJIN。DIYI,BIYAOXINGXUQIU———SHUYUXUQIUYOUXIANJIDEDIYIGEDENGJI,CILEIXUQIURUOWUFASHIXIANJIANGZHIJIEYINGXIANGZHENGGEXITONGDESHIYONG。DUIYUCILEIXUQIU,BIXUYANGEANZHAOXUQIUFENXIBAOGAOJIYONGHUYITUJIAYISHIXIAN;DIER,KEBIANXINGXUQIU———SHUYUXUQIUYOUXIANJIDEDIERGEDENGJI,CILEIXUQIURUWUFASHIXIANHUIZHIJIEYINGXIANGXITONGDEYIYONGXING,DANBUHUIYINGXIANGXITONGZHENGTIDESHIYONG。DUIYUCILEIXUQIU,KEYITONGGUOBIANTONGDEFANGSHIJIAYISHIXIAN;DISAN,QIANZAIXINGXUQIU———SHUYUXITONGXUQIUYOUXIANJIDEDISANGEDENGJI,CILEIXUQIURUWUFASHIXIAN,JIBUHUIYINGXIANGXITONGDESHIYONGYEBUHUIDUIXITONGDEYIYONGXINGCHANSHENGJIAODAYINGXIANG,DANCONGXITONGCHANGYUANFAZHANYOUYIDINGDEQIANZAIXUQIU。DUIYUCILEIXUQIU,WUXUZAIJINQIXITONGZHONGSHIXIAN,KEZUOWEIXITONGYUANQIFAZHANDEXUQIUZHIYI。

 

6 結語

BENWENYIQINGHUADAXUEJIJIANGUANLIXINXIXITONGKAIFAGUOCHENGWEILI,ZHENDUIYONGHUXUQIUFENXIHUANJIEJINXINGYANJIU,DUISUOHUODEYANJIUCHENGGUOTONGGUOJIJIANGUANLIXINXIXITONGDESHIJIYINGYONGJIAYIYANZHENG。WANGNENGWEIGUONEIQITAGAOXIAODEJIJIANGUANLIXINXIJIANSHETIGONGCANKAO,JIAKUAITUIDONGGUONEIGAOXIAOJIJIANGUANLIDEXINXIHUAJINCHENG。KUI

[CANKAOWENXIAN]

安徽快3[1]QIGUIJIE,PENGZHIZHONG.GUANLIXINXIXITONG[M].SHANDONG:SHANDONGRENMINCHUBANSHE,2007:244-246.

[2] HUANGTIYUN. GUANLIXINXIXITONG[M]. BEIJING: JINGJIKEXUECHUBANSHE,2000:1-2.

[3]WUJIANLIN,YINGWENCHI.MIANXIANGGUANLIZHICHENGXITONGDEYIZHONGXITONGXUQIUFENXIMOSHI[J].XITONGGUANLIXUEBAO,2010,19.

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